• Damaged or Defective Items: If your product arrives damaged during shipping or has a manufacturing defect, you are fully covered. Please contact us within 5 days of delivery at thenimbleux@gmail.com with your order number and clear photos or videos of the issue. We will ship a brand-new replacement at no extra cost or issue a full refund.

• Unopened Items (Mind Change): If you change your mind, we accept returns within 5 days of delivery only if the product is completely unused, unopened, and still in its original shrink-wrap and packaging.

We cannot issue a refund or exchange if:

• The card deck has been unsealed, opened, or used.

• The poster or cards show signs of handling, bending, or wear and tear.

• The product is returned missing its original components (such as the tuck box or the included card holder).

• The request is made more than 5 days after the delivery date.

• Initiate the Request: Email us at thenimbleux@gmail.com to log your return. Do not ship packages back to us without receiving confirmation first.

• Inspection: Once we receive and inspect your returned item to ensure it is unopened and resaleable, we will notify you via email regarding the approval or rejection of your refund.

• Payout: If approved, your refund will be processed automatically to your original method of payment (credit card, debit card, or UPI) within 5–12 business days.

• For Damaged/Defective items/Mind Changes/Standard Returns: The customer is responsible for booking and paying for the return shipping back to our warehouse. Original shipping fees (if applicable for international orders) are non-refundable.

• Because we try to process and dispatch orders quickly, you can only cancel an order within 2 hours of placing it. Once an order has been handed over to our courier partner, it cannot be canceled or modified, and must instead go through our standard return pipeline